In the settings section for your deployment, you are able to configure the the Time Limit for Completion.

Time Limit for Completion

This relates to the the secure session length and how long it is available for an end user to complete the assessment. Its default setting is 2 hours, but can be configured to be open from 2 hours to 336 hours (2 weeks) depending on use case requirement and to support testing. 

The time starts when the session is started, i.e. the API to send a user to our psychometric assessment has been initiated and the user is loading the assessment. 

If a user returns to the assessment and the session is expired, then they will be directed to the expiry link. Please see the User management flow section for details on this.

Once the time limit for completion has elapsed, and the assessment is not completed, an ‘expired’ event is created for the UID. The status in the results screen is then listed as expired and an expired event , via JSON payload, is sent to your servers. The UID can be re-opened via the dashboard so the end user can then restart and complete the assessment with the time limit for completing starting on the initiation of the API again.